🕒 Opening period & reception opening hours

🏡 Property opening period

Our property welcomes guests from early April to early November.
🌿 Low season

From early April to June and from September to early November

Reception opening hours

  • Monday to Thursday: 8:00 am to 12:00 pm • 1:00 pm to 5:00 pm
  • Friday: 8:00 am to 12:00 pm

Arrivals

Arrivals are possible every day.
  • Monday to Friday: in-person check-in during reception opening hours.
  • On Saturdays and Sundays (low season): depending on reception availability, check-in is either in person or self-service via a secure key box.
  • For late arrivals: a secure key box is available so that you can access your accommodation independently.
To ensure the best possible arrival arrangements, please contact us during the week before your stay so that we can agree on the key collection procedure.
☀️ High season

July & August

Reception opening hours

  • Monday to Friday: 9:00 am to 7:00 pm
  • Saturday & Sunday: 8:00 am to 12:00 pm • 2:00 pm to 7:00 pm

Arrivals

Arrivals take place on Sundays only.
  • For late arrivals: a secure key box is available so that you can access your accommodation independently.

Our holiday village is committed to providing a high-quality welcome to all guests, taking into account the specific needs related to different types of disabilities. Below you will find information regarding the accessibility level of our facilities.

  • Accommodation adapted for people with reduced mobility (on request and subject to availability)
  • Access to main services (reception, catering, common areas)
  • Large natural estate:
    • significant distances between areas
    • forest paths that may limit certain movements

👉 We recommend contacting us in advance to assess your needs and guide you towards the most suitable accommodation.


🔹 Physical (Mobility) Disability

  • Step-free access to reception / or access ramp available
  • Adapted accommodation (on request), with easy circulation and accessible sanitary facilities
  • Main paths are accessible (stabilized or adapted)
  • Partial or full access to common areas (restaurant, swimming pool, activities)
  • Reserved parking spaces close to accommodation

Conditions: Not all accommodations and facilities are fully accessible. We recommend booking in advance and specifying your needs so we can offer suitable accommodation.


🔹 Visual Impairment

  • Assistance by staff available on request

Conditions: No audio guidance systems available. The natural environment may present obstacles (terrain, vegetation).


🔹 Hearing Impairment

  • Staff available to communicate in writing
  • Important information available in written form (schedules, activities, instructions)

Conditions: No induction loop or sign language interpreter available. Not all activities are adapted.


🔹 Mental or Cognitive Disability

  • Personalized and supportive welcome
  • Simplified information available on request
  • Safe and supervised environment

Conditions: Some activities may require assistance from a companion.


🏡 Activities and Services

We strive to make our activities (catering, leisure, entertainment) as accessible as possible. Please inform us of your specific needs so we can adapt your stay accordingly.


📞 Preparing Your Stay

To ensure the best possible welcome, we invite you to contact us before your arrival. Together, we will assess the most suitable solutions for your situation.